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Secure payment with Crédit Agricole

This includes credit cards, Visa, Eurocard, Mastercard only. To pay for your purchases by credit card, simply select this option during payment.

In order to guarantee you maximum security when shopping on Tiweo, we have selected the "SIPS" solution from ATOS (Secure Internet Processing Services), which implements proven encryption techniques that comply with the various European regulations. The protocol used is SSL (Secure Socket Layer), which allows data encryption to verify the integrity of messages and for authentication of servers. It is the most reliable and widespread encryption solution worldwide on the internet


Conduct of a cash payment transaction through Crédit Agricole (Paybox).

or

Payment in 3 or 4 instalments free of charge with our partner Alma (The costs of this payment are borne by Tiweo.fr)

The payment process is carried out in 4 steps as described below

  1. After filling your shopping cart, you choose one of the payment methods offered by Tiweo.  If your choices relate to payment by credit card, you will automatically be connected to Crédit Agricole's e-transactions payment server, which will ask you for your bank details in order to make an authorisation request from your bank. The data required are:

    • Card number
    • Expiry date
    • Visual cryptogram
      (the last 3 digits of the number on the back of the card)
  1. Upon receipt of Crédit Agricole's E-transaction authorisation response, Crédit Agricole simultaneously sends a reply to the merchant server and a receipt.
  2. Crédit Agricole's e-transactions server sends the transaction for bank remittance (merchant credit and Internet debit).
  3. Exchanges between Crédit Agricole e-transactions and yourself (2 and 3) are encrypted. Only Crédit Agricole's e-transactions server knows the user's credit card number. 

Transfer
Once your order is validated, choose a payment by "transfer", then print your purchase order. Then, send us by mail a signed copy of the order form, as well as the proof issued by your bank. Make a transfer to the account number mentioned, equal to the amount of the order. 

It should be noted that this payment method adds 2 to 3 days in the processing of your order.
Your order will only be processed after receipt of your payment.

Bank check
Once your order is validated, choose payment by check, then print your purchase order that you attach to your payment at the address indicated (on your order form or in your confirmation email). If you do not have a printer, indicate the order number, on plain paper, (to be attached with the check) As well as a photocopy of your identity card and an EDF invoice or telephone receipt (less than 6 months).

Please send your payment within a deadline maximum of one week after placing your order, otherwise it will be canceled.
Your cheque will be cashed immediately upon receipt. From then on, your order can be processed. The availability of an item may change upon receipt of the cheque. In this case, we will do everything possible to restock as soon as possible.

A photocopy of your identity card and EDF (or telephone receipt of less than 6 months) is essential and mandatory for the processing and validation of your order.

All these documents should be sent to:

Tiweo 
17 Allée du Ruage
59206 Lezennes

Upon receipt of your payment, we will proceed to send your order.

Macron Law
E-commerce is emancipating itself from selling by canvassing. This is particularly the case with regard to the right of withdrawal. It is no longer possible for the consumer to withdraw before the delivery of a good purchased online. This provision concerns only distance selling and not direct selling.

Pay with PayPal
This payment method is not available on Tiweo.fr