Deliveries

The transport of your parcel

Packages are usually shipped within 48h-72h (working days) for payments by credit card, or after cashing your check or transfer if you have chosen one of these payment methods.

The notion of: Delivery from 24 to 48 (or 72H) indicated on the carrier you have chosen, corresponds to the delivery time of your package once delivered to the deliverer, this does not indicate in any case that an order placed on January 10 (for example) will be at your home on January 12 or 13 (for example), it takes us a certain period of time to prepare your package, create its postage (label) and deposit it with the carrier example La poste, UPs, Mondial Relay moreover it is only valid for working days!

namely:
Even if our packages are usually shipped quickly, be aware that a professional has a maximum of 30 days to deliver to you.
https://www.economie.gouv.fr/particuliers/livraison-vos-droits

Macron Law
E-commerce is emancipating itself from selling by canvassing. This is particularly the case with regard to the right of withdrawal. It is no longer possible for the consumer to withdraw before the delivery of a good purchased online. This provision concerns only distance selling and not direct selling.

Indeed, when making an online purchase, the delivery date is of particular importance.

Consumers will have to wait for the receipt of their goods to be able to exercise their right of withdrawal.

The standard shipping method is Colissimo followed, TNT or UPS and Mondial Relay,

For a Point Relay delivery, the customer must himself choose the Point Relay during the creation and validation of his order, failing which the nearest and open Point Relay for this period will be chosen by Tiweo

We will provide you as soon as possible with a link that will allow you to track the delivery of it online.

Shipping costs include packaging, handling and delivery charges.

The delivery address indicated on your invoice under the heading "delivery address" will be the only one taken into account (The one on the left)

These fees may vary depending on the price or weight of your order.

We advise you to group your purchases into a single order.

We cannot group two separate orders You must therefore pay the shipping costs for each of them if this is the case.

Shipping your package: Particular care is taken with packages containing fragile products.

Packages are oversized and items protected in the best possible way.

At the time of delivery

As soon as the consumer takes possession of the goods, the risk of loss or damage is transferred to him. Therefore, it is important to:

Do not sign the delivery note before checking the contents of the packages and the condition of the goods;
Do not give in to pressure from delivery people, take the time to examine your goods.

The consumer may choose to entrust the delivery to a carrier other than those offered by the trader, but in this case, the risks of loss or damage to the goods are transferred by the seller to the carrier chosen by the consumer, as soon as the latter has taken possession of the goods.

Law visible on the link below
https://www.economie.gouv.fr/dgccrf/Publications/Vie-pratique/Fiches-pratiques/Livraison